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eCommerce

Is Mercari Legit? We Investigated The Online Marketplace to Find Out

By Julia Jenkins

October 11, 2022

is mercari legit.

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If you want to buy and sell items using your phone, chances are that you may have already heard of Mercari. Boasting an easy-to-use platform that is more streamlined than sites like eBay, buyers and sellers alike flock to this app. However, it leaves many people wondering whether Mercari is legit and if it's safe to buy and sell here.

In this blog post, we'll cover whether Mercari is safe and worth your time. Sit back, relax, and learn more about the world of Mercari!

Contents

  • About Mercari
  • How Does Mercari Work?
  • Is Mercari Legit?
  • Mercari as a Seller
    • How much does it cost to sell on Mercari?
    • How do you get paid on Mercari?
    • What do Mercari reviews from actual sellers say?
  • Mercari as a Buyer
    • Can you get your money back from Mercari?
    • What do Mercari reviews from actual shoppers say?
  • Mercari Alternatives
    • Poshmark
    • ThredUP
    • Tradesy
  • Is Mercari Legit? Summary

About Mercari

Mercari is an online marketplace like eBay that makes buying and selling simple, convenient, and fun. Launched in 2013, Mercari has become one of the fastest-growing marketplaces in the world, with millions of users in the US, UK, and Japan.

Mercari offers a wide range of products, from fashion and beauty to electronics and home goods (check out our full Mercari review here).

Unlike some marketplaces, Mercari does not charge sellers any listing fees. This makes Mercari an ideal platform for both buyers and sellers looking for a great deal.

So whether you're looking for your next fashion find or wanting to declutter your home, Mercari could be an excellent option for you.

How Does Mercari Work?

Simply download the app, create an account, and start listing your items for sale.

Mercari takes a 10% commission on each sale.

Once you've listed your items, buyers can browse through your listings and purchase the items they want. Payments are processed through Mercari, and you'll receive the money directly into your account. They also have some reduced cost deals with shipping providers, so you can get your items shipped cheaply and quickly.

Mercari makes it easy to declutter your home and make some extra cash at the same time!

Is Mercari Legit?

Not only is Mercari a legit company with headquarters in Tokyo, Japan, but it is also a secure place to buy and sell items.

The company takes measures to protect its users, including offering buyer protection and secure payment methods.

In addition, Mercari offers customer support via its extensive help section on the website which will route you through to personalized help if your question isn't covered.

If you're looking for a secure and easy way to buy or sell items, check out Mercari!

Mercari as a Seller

Mercari is one of the hottest selling apps on the market, and for good reason - it's easy to use, convenient, and you can find just about anything on there. But what's it like to be a seller on Mercari?

How much does it cost to sell on Mercari?

There are no listing fees. Merari takes a 10% cut when an item sells, along with a 2.9% + $0.50 payment processing fee on completed transactions, based on the final price.

How do you get paid on Mercari?

There are two options to cash out on Mercari:

  • Direct deposit, which can take up to 5 days and is exempt from charges for $10 or over
  • Instant Pay, which is a same-day payment with a $2 flat fee

What do Mercari reviews from actual sellers say?

Mercari is a great way to declutter and make some extra money on the side. It's also a great place to find good deals on things you may be interested in. But what do those who use Mercari regularly think of it? We took a look at actual seller feedback to get an idea.

is mercari legit - trustpilot customer score rating screenshot

Mercari has a Trustpilot customer rating of 3.1 from over 18,000 reviews, which is "average", with 72% of reviewers giving a 4- or 5-star rating.

The reviews are mixed, with some people loving it and others hating it. However, based on our findings, it seems Mercari is generally a positive experience for those who take the time to fully understand how it works.

is mercari legit - trustpilot customer review screenshot

Some negative seller reviews mention there is no opportunity to respond to a buyer claim that the item received wasn't as described. Others mention being charged unexpected processing fees.

But overall, most users seem to enjoy using Mercari and would recommend it to others.

is mercari legit - trustpilot customer review screenshot

Mercari as a Buyer

For buyers, Mercari offers a great way to find deals on gently used items.

Can you get your money back from Mercari?

Mercari does not release payment until the buyer confirms that they have received the item and it is as described in the listing. If the buyer receives an item that is not as described, they have 3 days to request a full refund.

What do Mercari reviews from actual shoppers say?

Mercari is a great way to get rid of stuff you don't want anymore, and it's also a great way to make some extra money. But what do Mercari reviews from buyers say?

It turns out that most people are happy with their purchases, but there are a few complaints.

is mercari legit - trustpilot customer review screenshot

The most common complaints are that the item was not as described in the listing or that the buyer never received the item at all. Overall, though, people seem to be happy with their Mercari purchases.

is mercari legit - trustpilot customer score rating screenshot

Mercari Alternatives

Mercari is one of the most popular selling apps, but it's not the only one out there. If you're looking for Mercari alternatives, there are a few other apps that are worth considering. 

Poshmark

Poshmark is a great choice if you're looking to buy or sell new or gently used clothing and accessories. The platform is easy to use and perfect for finding good deals on fashion items, homewares, electronics, and more. Plus, there's a community aspect to Poshmark that makes it fun and engaging.

If you're looking for the best Mercari alternative, then Poshmark is definitely worth checking out!

ThredUP

Secondhand clothing has come a long way in recent years. No longer confined to dusty thrift stores and musty attics, used clothing is now chic, stylish, and affordable. Thanks to online consignment stores like ThredUP, it's easier than ever to find gently-worn clothes that fit both your budget and your sense of style.

Whether you're looking for a new party dress or a pair of jeans that won't break the bank, ThredUP is a great place to start your search. 

Tradesy

Mercari is a great place to buy and sell used items, but it's not the only option out there. If you're looking for alternatives to Mercari, Tradesy is a great option. Tradesy specializes in designer fashion, so if you're looking for high-end brands like Louis Vuitton or Gucci, Tradesy is definitely worth checking out. 

Is Mercari Legit? Summary

Yes, Mercari is Legit. It's a great option if you're looking to declutter and make some extra cash. It's easy to use and there are no listing fees. With Mercari, you can sell your unwanted items online and use the money to buy what you really want.

So why not declutter your life and trade in your old stuff for something new? Mercari is simple and profitable, so it may surprise you!

Posted in

eCommerce

By Julia Jenkins

Julia Jenkins is an “information junkie”, who loves nothing more than helping blog owners create and manage content as the founder of Bloggbuddy.

When she’s not working on her next big project, you’ll find Julia looking for new ways to learn and grow with her nose buried in a book or exploring the great outdoors with her family and their two dogs.

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