11 Best WordPress FAQ Plugins to Support Customers
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Are you looking for a WordPress FAQ plugin?
Coded well, packed with features, and SEO ready?
If you are, stay tuned, you’re about to see 11 of the best Q&A plugins on the market.
These WordPress FAQ plugins offer fantastic benefits and provide a base for you to give your customers and clients first-class support.
They’ll save you time, improve customer relations, and in some cases, increase your business.
Let’s jump in.
- Why Should You Use A WordPress FAQ plugin?
- How Do I Add FAQ In WordPress
- Best WordPress FAQ Plugins
- WordPress FAQ With Schema (Why It’s important?)
- What Is The Best FAQ Plugin For WordPress?
- Which FAQ Plugin Are You Going To Use?
Why Should You Use A WordPress FAQ plugin?
Besides the obvious reasons like customer satisfaction and coming across as a professional business, one of the main benefits of using a FAQ plugin is the time it will save you.
Instead of answering repetitive questions from your Website visitors, you could create a thorough FAQ section that answers most of the questions your customers and clients are likely to ask.
Questions such as:
- How do I cancel an order?
- Can I get a refund?
- How do I do this?
- How do I do that?
- And so on
This approach is a great way to save you the hassle of answering them yourself or paying someone to do it for you.
You have a simple FAQ section on your Website and its link in your emails and products.
It won’t eliminate all inbound questions, but what it will do is free up some much-needed time answering the repetitive ones you get all the time.
How Do I Add FAQ In WordPress
You have two main options.
You can add them manually as a page or post or use a FAQ WordPress plugin.
Manually adding an FAQ page is possible with the block editor. First, add a headline, then a paragraph to write them out as you please.
If you already have the Yoast plugin, you could also use the included FAQ block that comes for free with the SEO plugin.
Yoast will display a nice enough FAQ section with rich snippets included.
However, using a dedicated FAQ plugin is better if you want enhanced formatting, more layout options, and extra features.
Best WordPress FAQ Plugins
Here's the list of 11 best FAQ plugins for WordPress.
1. Heroic Themes FAQ
The Heroic FAQ plugin has simplicity running through its core; however, it would be a mistake to think simplicity means a lack of features because this plugin has everything you need to create great-looking FAQ sections.
All the usual features are there, such as adding video, images, CSS animation, and five pre-designed styles to choose from.
The plugin is user-friendly and features a drag and drop editor for simple organization, regular updates, and 12-months of support with all plans.
What to expect:
- 15 ready to use icons
- Custom settings
- Pre-made FAQ styles
- Accordion & Toggle options
- Inbuilt SEO and Schema
- Mobile compatibility
The price for the plugin starts at $49.Visit Heroic FAQ here
2. WooCommerce Product FAQ Manager
The WooCommerce Product, FAQ Manager plugin, works flawlessly inside the WordPress dashboard, making it easy to add any number of FAQ sections.
You can add FAQ blocks to any product on your blog and style them to your liking. For example, if you want to add a video to one of the FAQ single questions, it can be done quickly inside the dashboard.
With search bar integration, global QA options, and animated accordion features, it’s easy to see the appeal of this FAQ plugin, especially if you run a WooCommerce website.
Some of the features include:
- LIve FAQ search
- Responsive layouts
- Pre-made FAQ builder
- Custom themes
The WooCommerce FAQ plugin comes with six months of support and costs $39.Learn more about the FAQ plugin here
3. Tribulant FAQ
Imagine a FAQ plugin that allows the reader to add a question or answer one that’s already there, you then publish it to the FAQ list upon approval — that’s one of the stand out features of the Tribulant plugin.
The plugin comes with many other features, too, such as a sliding accordion feature, image gallery, Ajax features, question sets, and more.
You can order and sort the FAQs to your liking, add a custom search bar and change the styling with the CSS options.
More features from Tribulant:
- Drag and drop interface
- Translation ready
- Notify the user when answering a question
- Capture image
- Approve questions from readers
- Related questions
Tribulant is available for $34, and you can try a demo before purchasing.Take a closer look at Tribulant here
4. BWL Advanced FAQ Manager
BWL Advanced FAQ plugin offers unlimited sections with text highlights, pagination options, and shortcode integration.
There are video and text instructions to get you started, and the plugin provides mobile responsive FAQ areas to display on your websites.
You can drag and drop, change colors (find out how to change background color in WordPress here), and use one of the seven ready-made templates to create a FAQ section that’s perfect for you.
A few other features include:
- FAQ widgets
- Live search bar
- Video tutorials
- Localization support
- Update notification
BWL Advanced FAQ plugin is available for $39 and comes with updates and six months’ worth of support.You can learn more about BWL Advanced FAQ here
5. Quick And Easy FAQ
The Quick and Easy FAQ block provides 14 Gutenberg blocks. Like most FAQ plugins, they offer custom post types with shortcodes and allow you to display accordion, toggle, or simple list style blocks to display your Q&As.
The settings page enables you to change color for various FAQ areas, such as the questions, answers, and borders surrounding them. You can also add your custom CSS.
A glance at the main features:
- Visual composer support
- The FAQ sections can be displayed in groups
- Translation options
- 100% free
The plugin is entirely free, with no premium version available. It lacks a few premium features, but if you’re looking for a cost-effective solution, this is worth a try.
6. Ultimate FAQ
Ultimate FAQ is a feature-packed WordPress plugin that comes with many benefits. For example, you can integrate with WooCommerce, the Gutenberg block editor, and you can bulk import your questions and answers from a spreadsheet.
The customizable plugin is user-friendly — simply add one of the five FAQ blocks, fill in the content, and you’re good to go.
There’s also a walkthrough video to help you get things set up.
Here are some of the main features of the plugin:
- Structured data added
- Compatible with any WordPress theme
- Styling options
- Accordion layouts
- Tags & Categories
- Social media sharing
- Free version available
- Site tracking
- Plus many more
Here’s a short overview video of the plugin.
Ultimate FAQ offers a free 7-day trial, and purchasing a premium license will cost you $47Take A Look At Ultimate FAQ Here
7. Arconix FAQ
Arconix FAQ is another free FAQ plugin to consider if you want an easy-to-use option without the bells and whistles.
Don’t get me wrong, it may be lacking some features, but this plugin still has enough to do the job perfectly well.
You have accordion-style boxes or JQuery animated toggle options, and you can display the FAQs individually or in groups. Simply add the shortcode [faq] into your posts, pages, or widgets, and the FAQ will be shown on the webpage.
A few more reasons to use this plugin:
- 100% free
- Simple and easy to use
- Fewer settings, less confusion
If you want a no-frills FAQ plugin that gets the job done and won’t cost you any money, Arconix could be a perfect choice.Learn more about Arconix
8. Helpie FAQ
Helpie FAQ is a feature-packed plugin that offers many benefits for those using it. For example, you have WooCommerce compatibility (pro version), accordion toggle options, and FAQ schema added on autopilot for the FAQ sections.
Grouping, styling (color, padding, text size, and font), compatibility with Elementor, and a Gutenberg block are some of the stand-out features.
If you want to add a filter option so your readers receive previously updated FAQs, you can, and there’s also a handy FAQ search bar and video included options available.
Other features include:
- Styling options for header and body
- Color option for the icons
- Responsive accordion and toggle options
- FAQs in WooCommerce Product Categories
- Schema added
- Category based FAQs
- FAQ widget & Gutenberg block
Helpie FAQ is available for $38.99, and you can get a free 7-day trial to test it out.Visit Helpie FAQ here for a free trial
9. Knowledge Base for Documentation and FAQs
Knowledge Base is more than a FAQ plugin because it’s designed to display an entire knowledge area on your Website. Of course, there are FAQ-style options — excellent ones, but with this plugin, you can do so much more.
Think of this as an all-around plugin for FAQs, customer knowledge, product documentation, product instructions, and so much more.
It’s like the swiss army knife of knowledge-based plugins, with one of the features being faqs.
The plugin not only builds your FAQ sections but also turns your web pages into a complete fountain of knowledge for your readers.
Styling, CSS, and shortcodes are all available, as are pre-made designs and many more features.
This plugin displays your pages as tables (tabs) of content with FAQs inside them, you then click on the question, and a page of knowledge is shown — this is how the plugin is different from the others.
- Tab style FAQ boxes
- Enhanced features
- Unique styles
- Set-up wizard
- Useful addons
- It’s free (with premium addons)
Knowledge Base for Documentation and FAQs is worth checking out to see the different options you have. If you want to stand out and look more professional, this could be the only one for you.Click here to see the features and benefits of this unique plugin
10. Accordion FAQ
Accordion FAQ is available from WP ShopMart, and you can get your hands on the pro version for just $9.
The plugin comes with animated styling, Google fonts, responsive design, and no coding is required to get it set up and running.
You can create a list post FAQ with drop-down questions or use the accordion styles. Large Q&A pages can become long without proper formatting; however, this won’t be the case with the options in this plugin.
With Accordion Pro, you can:
- Collapse your FAQ’s one at a time or as many as you want
- Use the custom template feature to create multiple FAQ sections
- Have access to numerous icons for the FAQ sections
- Use scroll or hovering effects
The plugin has a free option, or you can get the pro version for just $9 or $29 for a lifetime license.Learn more about Accordion FAQ
11. FAQ Plus
If you’re looking for a plugin that offers unlimited colors, JQuery effects, animated features, and custom CSS options, then FAQ plus is certainly one to consider.
FAQs can be published with images, videos, font-awesome icons, and displayed in posts and pages with a shortcode.
There’s a free version to this FAQ plugin, but if you want the extra features, you’re going to need the premium version, and at just $25, it’s one of the least expensive out there.
A few of the plugins main features include:
- Unlimited FAQ sections
- Inbuilt visual composer support within the dashboard
- Cross-browser compatibility
- 25 animated effects
The pro version of the plugin is available for $25 and comes with six months of support and updates.Grab a copy of FAQ Plus here
WordPress FAQ With Schema (Why It’s important?)
WordPress FAQs with schema are beneficial because they can help your questions and answers pages rank better in the search engines.
When an FAQ plugin adds schema, it automatically adds the rich snippet FAQ to the blocks. This snippet tells the search engines that the content on the page is a FAQ. The benefits of this are higher rankings in the search engines for your pages.
As with any content, you should use schema and rich-snippets when possible.
What Is The Best FAQ Plugin For WordPress?
Ok, so the billion-dollar question — what is the best FAQ plugin for WordPress?
The truth is it depends.
If all you need is a plugin to display a FAQ section on your Website, any one of these plugins will do the job.
However, suppose you want a plugin with shiny features and extra benefits. In that case, you’re probably going to have a toss-up between Tribulant, Heroic FAQ, WooCommerce Product FAQ Manager, and Ultimate FAQ.
Tribulant offers a unique feature not seen on the other plugins. On the other hand, Ultimate FAQ edges it as a typical FAQ plugin due to the list of added features and benefits.
Then we have the FAQ plugin made for WooCommerce, which is a no-brainer if you’re running a WooCommerce website.
Finally, Echo Knowledge Base offers a plugin that enables you to display a complete knowledge page of information on your blog.
Which FAQ Plugin Are You Going To Use?
The good news is that you have options.
Like previously mentioned, all the plugins will do the job to some extent. Yes, four stand out, but that doesn’t mean the others should be dismissed.
What might be perfect for one person could be a pain in the backside for you and your Website, so be sure to take a closer look at each one.
Check out the features and support, and see which one feels right for you. Some of them are free, while the premium WordPress FAQ plugins will come with a money-back guarantee, and in some cases, a free trial.
So, there’s no reason why you can’t check them all out.
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